Wednesday, January 30, 2008

Always Different, Rarely Better

I'm Tired of Website Changes for Change Sake

Am I the only person who only goes to a website once a year (or so) and hate to find everything different? It makes it difficult and some times impossible to find what you need to do. Why are website designers always changing websites? I never feel like it makes anything better, just slower and easier for ads.

Could it be that this is the way the justify their existence, and paychecks, for the companies that always need a newer website? Or is it the fault of the company? They don't think they had such a good quarter last go and so of course, a newer image -- or at least website -- will fix everything.

When at all possible, I use this as a good excuse to stop using that website all together. For example, Multnomah County Libraries updated their website with loads of fanfare promising that it was going to better for everyone.

But here is the basic fact, after the new website was unleashed on the public it had tons of problems, programming was not even finished yet, so then they told us to wait -- it would get better -- eventually.

But after months and months, my queries only seemed to get slower and slower. When I finally was able to search for and place holds on three items on the Washington County Cooperative Library Services system in the time it took to just get my hits on Multnomah County's site, I said, "I'm done." I haven't been back since. I tried to tell them what was going on, but all they cared about was the little pictures and the ability for people to "rate" items. Oh boy! Such pretty little pictures, but it takes hours to place a hold! What a deal!

Seems there are some benefits to living in Washington County. I made sure and emailed my experiences to the webmaster out here and VIOLA! when they updated their system, we didn't lose our functionality just to make things prettier. I don't mean to take credit for that since the webmaster emailed back something which might possibly imply something like he agreed with me -- though I'm sure he really couldn't make any such statement officially or in any way that would be felt unprofessional.

No. We live in a decrepit age where change for change sake alone rules the day. Just wait, people will vote for one of the two Democrats left for just this reason...

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